ZYLE Classy Backpack for School/College for Boys & Girls 26 Litres Z-113

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Shipping Policy

🚚 Shipping Methods: We offer reliable shipping services to ensure your orders reach you promptly. The available shipping methods include [list the shipping methods available, e.g., standard shipping, express shipping]. The shipping costs and delivery times may vary based on your location and the chosen shipping method.

🌍 International Shipping: We're thrilled to offer international shipping to our customers around the world. International shipping rates and delivery times will be calculated at checkout. Please note that customs duties and taxes may apply, and customers are responsible for these charges.

📅 Order Processing Time: Orders are processed and dispatched within [number] business days from the date of purchase. This processing time allows us to ensure the accuracy and quality of your order.

📍 Shipping Destinations: We currently ship to [list of countries or regions you serve]. If your location is not included in our shipping destinations, please contact us, and we'll do our best to accommodate your request.

📦 Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment in real-time. If you encounter any issues with tracking, please contact our customer support team.

🚫 Shipping Restrictions: Please be aware that certain items may be subject to shipping restrictions based on your location. If your order is affected by these restrictions, we will notify you promptly, and we may need to cancel or adjust your order.

📭 Incomplete or Incorrect Addresses: It's essential to provide accurate shipping information during checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error in your shipping details, please contact us immediately to make corrections.

🔒 Lost or Damaged Items: In the rare event that your order is lost or damaged during transit, please contact our customer support team within [number] days of receiving your order. We will work diligently to resolve the issue and ensure your satisfaction.

1. Returns:

You have [number] days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

2. Return Process:

To initiate a return, please contact our customer service team at [return@zylebags.com] with your order number and a description of the item you wish to return. We will provide you with instructions on how to return the item.

3. Shipping Costs:

Customers are responsible for the cost of return shipping unless the return is a result of our error (e.g., you received an incorrect or defective item). In such cases, we will provide a prepaid shipping label.

4. Refunds:

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable.

5. Exchanges:

If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.

6. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at [return@zylebags.com] with photos of the damaged or defective product. We will arrange for a replacement or refund.

7. Non-Returnable Items:

Certain items are non-returnable, including:

• Personalized or customized items
• Gift cards
• Sale or clearance items (unless they are defective or damaged)

8. Cancellation of Orders:

Once an order has been placed, it cannot be canceled or modified. Please review your order carefully before confirming the purchase.

9. Contact Us:

If you have any questions or concerns regarding our Return Policy, please contact us at [return@zylebags.com].